Q-HIP^{^{^®}}	Quality-In-Sights®: Hospital Incentive Program (Q-HIP®)
	INSTRUCTIONS FAQs HOME
UserName Password Reporting Period Lost password? Lost Password Help Administrative/Primary Q-HIP users: If you have forgotten your password and need it reset, please contact vicki@vhi.org. Secondary Q-HIP users: Please contact your facility's Administrative/Primary Q-HIP contact to have your password reset. * Please note, Passwords are Case Sensitive Hide Lost Password Help First Time User? First Time User Help You have been assigned a user name and password. Once you enter your user name and password at the top of this screen, click on "Log-in" and the next screen will require you to change the password when first signing on. Please refer to the Frequently Asked Questions (FAQs) for recommendations for password selection. After you have successfully changed your password, you will be able to start the data submission by clicking the Section Names under the "Questionnaire". You are required to answer all questions under each section. Hide First Time User Help Go to 2010 tool	Welcome to Quality-In-Sights®: Hospital Incentive Program (Q-HIP®) Data Collection website! This website is to support the data submission process from various Q-HIP data sources, including Q-HIP participating hospitals, American College of Cardiology's National Cardiovascular Data Registry (ACC-NCDR®) data to ACC-NCDR; Society of Thoracic Surgeons (STS) Coronary Artery Bypass Graft (CABG) measures and the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS®) Virginia Health Information (VHI), Anthem-designated Patient Safety Organization, will use this web site to review all data received for each of the Q-HIP hospitals Frequently Asked Questions (FAQs) What's New (Powerpoint) What's New (PDF) General Questions What are the purposes of this web site? Who are the users of this web site? Who designed this web site? Will my hospital's information be viewed by other hospitals? Will the data be secure and safe on this web site? Technical Questions What kind of password should I use? Can two people using the same user name and log in at the same time in two different computers? I forgot my password and tried to log in several times and when I remembered my password and tried again, I could not log in any more, why? General Questions 1. What are the purposes of this web site? There are multiple data sources for Quality-in-Sights: Hospital Incentive Program (Q-HIP), including data submitted by Q-HIP participating hospitals, Percutaneous Cardiac Interventions (PCI) data from American College of Cardiology’s (ACC) National Cardiovascular Data Registry (NCDR®), Coronary Artery Bypass Graft (CABG) data from the Society of Thoracic Surgeons (STS), and member satisfaction survey data from Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS®). The Q-HIP Program Administration Vendor (PAV) will review and validate data from all sources and provide results in an aggregated format. Return to top 2. Who are the users of this web site? The users of this web site are as follows: Q-HIP participating hospitals: each hospital system has established one or more Q-HIP contacts that will function as the Q-HIP Primary/Administrative Contact at Hospital. He or she will have the ability to assign user(s) within his/her hospital to be responsible for data entry, data reviewing, and / or communication for one or more of the Sections assigned. Each Q-HIP contact (Q-HIP Primary/Administrative Contact at Hospital) will have the responsibility of controlling the users’ access and usage of this web site. The web site’s hospital administrator will be able to review all data related to his/her own hospital(s) only, while the users will be able to review only those sections that have permissions assigned to them by their Q-HIP Primary/Administrative Contact at Hospital. Return to top 3. Who designed this web site? Anthem has contracted with Virginia Health Information (VHI) to design and maintain this web site. VHI is a non-profit organization enacted by Senate Joint Resolution 139 by the Virginia General Assembly. Resolution 139 requested the Secretary of Health and Human Resources to develop a detailed, systematic plan for establishment of a patient level database in Virginia. One of VHI’s missions is to enhance the quality of healthcare delivery. VHI signed a Confidentiality and Code of Conduct Agreement with Anthem to carry out their work and responsibilities for this web site. Return to top 4. Will my hospital's information be viewed by other hospitals? NO. This web site is set up that only authorized users can enter and / or review data for the hospitals that permission is given (see “Who are the users of this web site” above). Hospital level information will only be available for the given hospital and VHI. However, if your hospital belongs to a hospital system that more than one hospital within that system have participated in the Q-HIP, AND only one Q-HIP contact is established from your hospital system, then the Q-HIP contact person will be able to review all the data for all the hospitals within your hospital system. Return to top 5. Will the data be secure and safe on this web site? YES. This web site is secured by secure certificate that is renewed annually. All data resides in a dedicated server with firewall protection for internet connection. VHI also has back up and disaster recovery plan. Return to top Technical Questions 6. What kind of password should I use? All users should choose passwords that cannot be easily guessed and have a minimum of seven (7) characters. · Your passwords should not be related to your user name or name in any form. · Your passwords should contain at least one alphabetic and one non-alphabetic character. Non-alphabetic characters include numbers (0-9) and punctuation. · Passwords are case sensitive. An initial password will be assigned to a new user name, and will be communicated to the individual through a secure mechanism. Each assigned initial password should be unique. Return to top 7. Can two people using the same user name and log in at the same time in two different computers? NO. A user will not be allowed to log in if that same user name is already logged in (concurrent sessions are not permitted). Return to top 8. I forgot my password and tried to log in several times and when I remembered my password and tried again, I could not log in any more, why? Only five failed logon attempts are allowed. Once the limit is reached, the user name will be disabled and the user will be required to have their password reset. If you are your facility's Administrative/Primary Q-HIP contact vicki@vhi.org to get your account unlocked. If you are a secondary user, please contact your facility's Administrative/Primary Q-HIP contact to have your password reset. Return to top Procedure for Data Submission You can log into this web site as often as you want. If you have logged into the web site but have no activity for 30 minutes, you will need to re-login to enter and review data. If you have forgotten your password and are a primary Q-HIP user, contact vicki@vhi.org for assistance. If you are a secondary user, please contact your hospital's primary Q-HIP contact. You can review the scoring criteria under each of the questions. If you have opened a new window for reviewing the scoring criteria OR a link to another web site, please close the new window after your review. In order to save any changes you make to your questionnaire, you must update that information by clicking on the "Continue" button at the bottom of each question. Once you have entered the data, VHI will review and evaluate the information submitted and post their comments for you to review. You can resubmit data in response to deficiencies identified by VHI until any final due dates have passed. If after reviewing the dynamic progress report, you identify errors related to any section of the Q-Hip web tool, please contact VHI directly. Any validated changes will be reflected automatically on the dynamic progress report. For additional information, view the FAQsFrequently Asked Questions (FAQs.) Need Assistance? If you encounter any problems in the process of completing your data submission, email us at Vicki@vhi.org or call 804-612-8184, Mon-Fri, between 8:30 AM and 5:00 PM EST.

Frequently Asked Questions (FAQs)

What's New (Powerpoint)
What's New (PDF)

General Questions

What are the purposes of this web site?
Who are the users of this web site?
Who designed this web site?
Will my hospital's information be viewed by other hospitals?
Will the data be secure and safe on this web site?

Technical Questions

What kind of password should I use?
Can two people using the same user name and log in at the same time in two different computers?
I forgot my password and tried to log in several times and when I remembered my password and tried again, I could not log in any more, why?

General Questions

1. What are the purposes of this web site?
There are multiple data sources for Quality-in-Sights: Hospital Incentive Program (Q-HIP), including data submitted by Q-HIP participating hospitals, Percutaneous Cardiac Interventions (PCI) data from American College of Cardiology’s (ACC) National Cardiovascular Data Registry (NCDR®), Coronary Artery Bypass Graft (CABG) data from the Society of Thoracic Surgeons (STS), and member satisfaction survey data from Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS®). The Q-HIP Program Administration Vendor (PAV) will review and validate data from all sources and provide results in an aggregated format.

Return to top

2. Who are the users of this web site?
The users of this web site are as follows:
Q-HIP participating hospitals: each hospital system has established one or more Q-HIP contacts that will function as the Q-HIP Primary/Administrative Contact at Hospital. He or she will have the ability to assign user(s) within his/her hospital to be responsible for data entry, data reviewing, and / or communication for one or more of the Sections assigned. Each Q-HIP contact (Q-HIP Primary/Administrative Contact at Hospital) will have the responsibility of controlling the users’ access and usage of this web site. The web site’s hospital administrator will be able to review all data related to his/her own hospital(s) only, while the users will be able to review only those sections that have permissions assigned to them by their Q-HIP Primary/Administrative Contact at Hospital.

Return to top

3. Who designed this web site?
Anthem has contracted with Virginia Health Information (VHI) to design and maintain this web site. VHI is a non-profit organization enacted by Senate Joint Resolution 139 by the Virginia General Assembly. Resolution 139 requested the Secretary of Health and Human Resources to develop a detailed, systematic plan for establishment of a patient level database in Virginia. One of VHI’s missions is to enhance the quality of healthcare delivery. VHI signed a Confidentiality and Code of Conduct Agreement with Anthem to carry out their work and responsibilities for this web site.

Return to top

4. Will my hospital's information be viewed by other hospitals?
NO.
This web site is set up that only authorized users can enter and / or review data for the hospitals that permission is given (see “Who are the users of this web site” above). Hospital level information will only be available for the given hospital and VHI. However, if your hospital belongs to a hospital system that more than one hospital within that system have participated in the Q-HIP, AND only one Q-HIP contact is established from your hospital system, then the Q-HIP contact person will be able to review all the data for all the hospitals within your hospital system.

Return to top

5. Will the data be secure and safe on this web site?
YES.
This web site is secured by secure certificate that is renewed annually. All data resides in a dedicated server with firewall protection for internet connection. VHI also has back up and disaster recovery plan.

Return to top

Technical Questions

6. What kind of password should I use?
All users should choose passwords that cannot be easily guessed and have a minimum of seven (7) characters.
· Your passwords should not be related to your user name or name in any form.
· Your passwords should contain at least one alphabetic and one non-alphabetic character. Non-alphabetic characters include numbers (0-9) and punctuation.
· Passwords are case sensitive.

An initial password will be assigned to a new user name, and will be communicated to the individual through a secure mechanism. Each assigned initial password should be unique.

Return to top

7. Can two people using the same user name and log in at the same time in two different computers?
NO.
A user will not be allowed to log in if that same user name is already logged in (concurrent sessions are not permitted).

Return to top

8. I forgot my password and tried to log in several times and when I remembered my password and tried again, I could not log in any more, why?
Only five failed logon attempts are allowed. Once the limit is reached, the user name will be disabled and the user will be required to have their password reset. If you are your facility's Administrative/Primary Q-HIP contact vicki@vhi.org to get your account unlocked.

If you are a secondary user, please contact your facility's Administrative/Primary Q-HIP contact to have your password reset.

Return to top

Welcome to Quality-In-Sights®: Hospital Incentive Program (Q-HIP®) Data Collection website!